Question 1

Why should I choose a Luxury Villa over a hotel?

Accepted Answer

Florida Hotels can be very expensive. Most hotel rooms accommodate a range from 2-4 (2 adults and 2 children) which will be very cramped for your vacation. For the price of a medium room you can rent a luxury villa with your own private pool and all the space you will need. Don't forget we have villas that can sleep upto 6, 8, 10, 12 or 14 guests. Imagine the cost of several hotel rooms per night compared to the cost of the villa. Most resort communities also have the facilities of a top class hotel as well. And of course at the villa you will have your very own private pool.

Your villa villa will have full kitchen facilities, including fridge/freezer, where you can store food/drinks/snacks. You then have a choice of cooking your own food or dining out. And think about how much money you save by not having to buy expensive drinks/snacks at hotel pool bars.

Bottom line is that a villa works out far cheaper than a hotel and far more enjoyable.

Question 2

How many bedrooms are there in a Villa?

Accepted Answer

We have a range of villas with different numbers of bedrooms, between 3 and 8, to suit most needs.

Question 3

Q How many bathrooms are in the villa

Accepted Answer

All of our villas have at least 2 bathrooms, the larger the villa the more bathrooms.

Everyone of our villas has at least one Master Bedroom with ensuite bathroom.

Question 4

How do we get to the accommodation?

Accepted Answer

Upon paying the final payment to book your villa, you will be e-mailed a welcome letter and directions to the villa. Most of our villas are 30 minutes from Orlando International airport and about an hour from Sanford airport.

Question 5

How do we gain access to the accommodation?

Accepted Answer

Access details will be given to you along with directions to the villa when you have paid for your accommodation in full. All of our villas are key code access, so no keys to collect.

Question 6

Do we have to pay a security deposit?

Accepted Answer

A security deposit or $150 is charged to cover the cost of any damages that may occur and to deter guests smoking in the villa. The vast majority of our guests respect the villa they are staying in and it is very rare that a security deposit is used. This deposit is refunded within 7 days of your departure.

Question 7

Do I have to care for the pool?

Accepted Answer

No, all our villas employ a management company to take care of the pool weekly. The pool will be cleaned and sanitized to ensure that it is in the best condition. There is however a pool net available to take any leaves etc off the surface should this be required

Question 8

Can the pool be heated?

Accepted Answer

Yes, the pool and spa (if applicable) can be heated for an additional charge. Pool heat is usually not required from May through October

Question 9

Is the accommodation cleaned before and after our stay?

Accepted Answer

Yes, the house is professionally cleaned before you arrive and after you leave.

Question 10

Where can I check e-mails and access the internet?

Accepted Answer

All of our villas have Wi-Fi provided free of charge.

Question 11

How many people can share the accommodation?

Accepted Answer

Each villa is licensed for a specific number of people which is clearly shown on the web site. Generally the range is from 6 - 14 guests

Question 12

What does the kitchen include?

Accepted Answer

All of our villa kitchens have a table and chairs, large refrigerator with ice maker, dishwasher, oven, stove, microwave, small appliances, dinnerware (dishes, cutlery, glasses etc) and cooking utensils (pots, pans etc)

Question 13

Is there a laundry room?

Accepted Answer

All of our villas will have a washing machine and tumble dryer which you can use free of charge for your personal belongings. No need to bring many clothes on vacation, save room in your suitcase for those new clothes that can be bought cheaply at the nearby shopping malls.

Question 14

Do you allow smoking in the accommodation?

Accepted Answer

Strictly no. Outside on the pool deck is allowed.

Question 15

Are pets allowed?

Accepted Answer

Most of our villas have a strict no pets policy. However if the villa shows as "pet friendy" then you may request to bring a pet.

Question 16

What if we have any problems or questions during our stay?

Accepted Answer

Each villa owner has a local management company who look after the accommodation and are on call 24/7 to look after you. Full details will be provided to you before your arrival and are listed in the villa.

Question 17

Can I speak to someone regarding the villa?

Accepted Answer

We would be delighted to answer any questions you may have.

In the UK please call 07860 824598

In the rest of Europe call +44 7860 824598

From USA/Canada call 346 467 5887

Question 18

Do we need travel insurance?

Accepted Answer

We highly recommend every guest has full travel insurance suitable for the United States of America and the cover is effective from the date you book, not the date to go, this ensure you are covered if you have to cancel.

Question 19

Are there restaurants nearby?

Accepted Answer

All of our villas are situated within 1-3 miles of numerous restaurants to suit most tastes and budgets. Also nearby are golf courses, supermarkets, pharmacy's, shops, medical facilities etc.

Question 20

How far are we from the theme parks?

Accepted Answer

All of our villas are within a short drive to Disney, Universal Studios, Legoland and SeaWorld.

The Kennedy Space Centre, Busch Gardens and Cocoa Beach are about a 60 minute drive.

Question 21

Is there anywhere we can hire facilities for small children?

Accepted Answer

Yes. We can provide a quote for all types of extras you may need such as cots (cribs) and strollers (buggy's).

Question 22

Is the accommodation suitable for guests with disabilities?

Accepted Answer

Although none of our villas are specifically adapted for guests with disabilities, we can match a suitable villa to your needs that has a full bedroom and bathroom downstairs. These are only likely to be suitable to guests who can transfer from a wheelchair without hoist assistance. Usually, the whole of the ground floor and pool area is accessible by chair but check the web site for details.

Question 23

How do we Book?

Accepted Answer

You have 2 options:

-   1.You can book direct through our website [www.vipvilla.co.uk](http://www.vipvilla.co.uk)
-   2.Or we can send a booking form to be completed and then we will then send you an invoice for the deposit, this can be paid by credit card securely via Paypal.

Question 24

Any other questions ?

Accepted Answer

Please e mail us or call us (contact details on website homepage)

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